SAFEST PROCESSING & CARE – We know these memories are priceless, so we built the world’s best scanning facility right in the heartland of America. From housing your order in barcoded containers to scanning all materials by hand, to recording on video the unpacking and packing of your order, your priceless materials receive the utmost care, just as if they were our own family memories.
CONCIERGE SERVICE – Our Indiana-based, on-site customer service team is ready to support you at every point. We pride ourselves in providing an outstanding customer experience and are privileged to be entrusted with customers’ memories.
QUALITY: Your tapes are digitized on professional grade equipment and reviewed by three technicians through our process. We deliver these high quality video files back to you on a USB drive or hard drive. You may choose our Expert Transfer option which works great for your editing work you may do.
TAPE T.L.C.: We inspect each tape and handle tape repairs as needed. Our team works to address tracking issues so that you get the best possible transfer.
UPDATES: Throughout the process, you receive e-mail updates when we receive your order, when processing begins, and when your order is completed and on its way back to you. From the moment the order leaves your hands to the moment it is returned, our Essential Tracker system knows exactly where your order is located.
USA: Your items are received and processed in our industry-leading facility in Fishers, Indiana, just north of Indianapolis. All of our employees work in this facility every day to ensure the best experience possible, seamless work and the highest quality service.
You did a GREAT JOB! Thank you Very Much~Our Memories are now protected on discs.
- Patricia from Sanford, FL.
I'm so glad I found you. If it were not for Scan Digital a lot of wonderful memories would have been lost. I was extremely satisfied with the entire process. I would not hesitate to trust you again with my film.
- Laurie from Redsville, NC
I do have the impression that your people 'care.' I also like the automated responses as well as actual responses, which have always been timely.
- Joseph from Eagle River, WI
We were so pleased with your service. You were very professional, and we really enjoyed doing business with you. We are recommending you to all our friends.
- Nora from Westbury, NY
I always feel like I'm dealing with real people who actually care about their customers. You are generous with your discounts and how they are applied to the order. I really do appreciate your personal touch. Thanks.
- Gail from Belmont, CA
I absolutely LOVE your customer service!!! Great products too!
- Bunny from Avon, OH
I was 100% pleased with ScanDigital. I had to call and talked to a very helpful customer service rep. Very polite and very knowledgeable. I am recommending you to anyone who mentions they want to have slides scanned.
- Nancy from Delton,MI